EagleQuest Refund Policy

If you cancel your prepaid service, we will refund any unused whole calendar months at the adjusted rate that you would have paid if you were on a month to month service plan. We do not issue prorated refunds, i.e. we do not refund partial months. Other than refunds for prepaid service as outlined above, we do not issue any other refunds unless it is to correct a billing error. All services are provided AS IS and once used are non-refundable.

Prepaid Services that are only offered as a one-year prepay option and have no regular month to month rate, are non-refundable and are never prorated.

Domain Name Registration and/or Renewal fees are non-refundable.

We reserve the right to make exceptions to this policy on an independent case basis for unusual or extenuating circumstances at our sole discretion. If you feel your case warrants investigation and review for the possibility of an ICB refund exception, please contact us and we will take it under consideration. Our decision on whether to make an exception to our policy or not is final and at our sole discretion.

We reserve the right to modify or replace this policy at any time without advanced notice. The current policy will always be posted on our web site.